Housura’s Privacy Policy
Last updated: 09/06/2025
This Privacy Policy describes how Housura (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website housura.com (the “Site”), use our services, or make a purchase. For purposes of this Privacy Policy, “you” and “your” means the user of our Services, whether as a customer, website visitor, or another individual whose information we collect.
By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please discontinue use of our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or other operational needs. Updates will always be posted on this page with a revised “Last updated” date.
How We Collect and Use Your Information
To provide our Services, we may collect information about you directly, automatically, or from third parties.
Information You Provide Directly
- Contact details (name, email, phone number, shipping and billing address).
- Order details (items purchased, payment confirmation, shipping information).
- Account information (username, password).
- Shopping behavior (cart, wishlist, viewed items).
- Customer support details (messages, inquiries).
Information Collected Automatically
When you use our Site, we may collect certain data using cookies and similar technologies, including:
- Device and browser details.
- IP address and network information.
- Interaction with our Site (pages visited, actions taken).
Information From Third Parties
We may receive information from vendors and service providers who support our Services, such as:
- Payment processors (to confirm payments securely).
- Shipping partners (for delivery updates).
- Marketing/analytics providers (to improve user experience).
How We Use Your Information
We use the information we collect to:
- Process and fulfill orders.
- Provide customer support.
- Manage your account.
- Send updates, promotions, or personalized offers.
- Detect and prevent fraudulent or malicious activities.
- Improve our Site, products, and services.
How We Share Your Information
We may share your information in the following cases:
- With vendors or service providers (payment, shipping, IT, analytics).
- When you authorize us to share (e.g., social logins, product reviews).
- With affiliates within our business group.
- In connection with business transfers (e.g., merger or acquisition).
- As required by law (e.g., legal requests, protecting our rights).
We do not sell your personal information. Limited information may be shared with marketing partners, but always in accordance with applicable privacy laws.
Cookies and Tracking Technologies
We use cookies and similar tools to:
- Remember your preferences.
- Understand how visitors use our Site.
- Show you relevant ads and promotions.
You can manage cookie preferences in your browser settings.
User-Generated Content
If you submit reviews or other content on our Site, that information may be public and accessible to others. We are not responsible for how third parties may use such publicly available information.
Children’s Data
Our Services are not directed toward children under 16. We do not knowingly collect personal data from children. If you believe a child has shared data with us, please contact us to request deletion.
Data Security and Retention
We use SSL encryption and other industry-standard safeguards to protect your data. While no system is 100% secure, we take all reasonable measures to prevent unauthorized access.
We retain data only as long as necessary to provide Services, comply with laws, resolve disputes, or enforce agreements.
Your Rights
Depending on your location, you may have rights under privacy laws such as GDPR or CCPA, including:
- Accessing the personal data we hold about you.
- Requesting correction or deletion of your data.
- Receiving a copy of your data in portable format.
- Opting out of targeted advertising.
- Withdrawing consent where applicable.
To exercise these rights, contact us at support@housura.com.
International Users
Your data may be transferred outside your country (e.g., to the United States or Europe) for processing by trusted partners. We rely on lawful mechanisms such as Standard Contractual Clauses to ensure adequate protection.
Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us: